Sensitive Skin Program
DESCRIPTION
This Sensitive Skin Program includes a complete routine of products designed to comfort and soothe dry sensitive skin, reducing redness and irritation while reinforcing the moisture barrier and rebalancing the skin’s microbiome for healthy, radiant-looking skin.
Includes the following full-size products in a Vivier branded vegan leather bag:
- HEXAM®- Refreshing Toner
- Redness Solution Complex
- DERMA-V™
- SHEER SPF 30 Mineral Tinted
Our Programs approach
Each Vivier Program is designed as a complete end to end routine to Prepare, Target, Moisturize and Protect your skin. We specifically tailor each program to your skin condition and needs to ensure the best results. Each product prepares the skin for the next step and when combined as directed, ensure visible, predictable results, at a better value.
USAGE
Follow the steps indicated in the card provided with your program.
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Shipping Information
Shipping Information
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Refunds & Exchanges
Refunds & Exchanges
**Return Policy**
At Luxe Lounge Spa, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a convenient return policy.
**Eligibility**
To be eligible for a return, your item must meet the following criteria:
1. The item must be unopened, unused, and in its original packaging.
2. The item must be in resalable condition.
3. The return request must be initiated within 14 days of the date of purchase.
Please note that certain items, such as alpaca products and other products, are not eligible for return due to hygiene and safety reasons.
**Return Process**
To initiate a return, please follow these steps:
1. Bring the item, along with the original receipt, to our physical store within 14 days of the purchase date.
2. Our friendly staff will inspect the item to ensure it meets the return eligibility criteria.
3. If the return is approved, we will process the return and provide you with a refund in accordance with our refund policy.
**Refund Policy**
Refunds for eligible returned items will be issued in the original form of payment. Please allow 10 of business days for the refund to be processed and reflect on your account.
**Non-Returnable Items**
The following items are non-returnable:
1.**Damaged or Defective Items**
If you receive a damaged or defective item, please bring it back to our store within 48 hours of purchase. We will inspect the item and, if confirmed as damaged or defective, provide you with a replacement or refund, depending on product availability.
**Exchanges**
We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item. Your specific business needs and any applicable local regulations.
